Q1. How does your one-stop furniture service work ?
A:We can provide you with the house floor plan, renderings, real pictures and other information, we have professional designers according to your budget to help you choose the furniture or interior soft decoration products (lighting, carpet, curtains, ornaments, etc.), and then carry out a unified material and color and other details, so that the final effect of your house to achieve the best effect.
Q2.What kind of payment terms are accepted?
A: T/T(Telegraphic Transfer)
B: online order payment alibaba can offered
C: L/C(Letter of credit)
D: Money Gram
Q3. When can the goods be delivered after order is placed?
A: The delivery time varies according to different product styles. If the goods are in stock, the goods can be delivered within 7 days after payment; if there is no stock, the goods can be delivered within 30-60 days (60 days is mainly for the hand-carved products of classical series). We will communicate separately according to the specific orders after placing them.
Q4. Can I customize my products according to my own needs?
A:We are a professional customized factory. If you don't find a style you like within our standard product range, you can search for the pictures of your favorite products and send them to us. We will produce according to your style, and the similarity can reach more than 90%.
Q5. How is your Quality Control?
A: -Before the order to be confirmed, we would check the material and color of leather/fabric by sample which should be strictly.
-We will be tracing the different phase of production from the beginning.
-Every product quality checked before packing.
-Before delivery clients could send one QC or point the third party to check the quality. We will try our best to help clients when problem occurred.
Q6. How is your After Sales Service?
A: -Shipment and sample quality tracking includes lifetime.
-Any small problem happening in our furniture will be solved at the most prompt time.
-We always offer relative technical support. Quick response, all your inquire will be replied within 24 hours.
Q7. How can I get quotation and make order?
A: You can consult our sales online, or you can send inquiry or email to us, we will also have irregularly live broadcast, you can directly follow or contact us online, we will help you in time to match the plan, reach your order